"Since
my mother became a resident, she has received
such good care that she is no longer in hospice
and doing better than very well. The nurses
and other staff, definitely the patient care
personnel, show her not only respect but also
caring, patient, loving attention and concern.
I understand how hard it must be to care for
people who will never “get well”.
However, it is such a necessary service. You,
meaning every staff member, make my mother’s
life good. She feels secure and comfortable
there."
"We
were extremely appreciative of the attention
of the Administrator of Assisted Living. He
was never too busy to talk with us. When he
told us he would attend to something, he always
did."
"From
the moment she became a patient at your facility,
she was cared for skillfully and lovingly. The
day of admission she was unresponsive and when
I came to visit the next day, she was sitting
in a chair and smiling. With the help of your
caregivers, nurses, and therapists my mom began
to live again."
"I
would like to compliment you and your staff
on the quality of care she received. Even though
she is 90 years of age, with the help of your
therapists, she was able to return to her apartment
and independent living. All of your staff seemed
to make a special effort to make sure that mother
was comfortable and her needs were met. The
food was tasty and the menus were good."
"From
a family member’s viewpoint, I can tell
you it’s not easy to place a parent in
a facility when they don’t want to be
there. Because the staff was so caring, my mother
and I had a good experience at a very difficult
time."
